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This page explains the troubleshooting procedures to resolve problems you may experience while using the wireless products.
SSID (ESSID) | ID to identify the Access Point. |
Encryption requirements | Whether encrypted communication with the Access Point is required or not. |
Encryption mode | Encryption type (WEP, WPA, WPA2 and etc.) in case it is required. |
Encryption key |
Key necessary for encryption. WEP key, when using WEP encryption. Pre-Shared Key, when using WPA/WPA2 encryption. |
Key index | Which key from 1 to 4 is enabled, when using a WEP key. |
Other security function |
Information for a security
function configured to an Access Point. e.g. MAC address filter if a security function is configured to the Access Point, configuration of the Access Point needs to be changed to allow the communication with SD-310AN. |
Please check the operation status and configuration of SD-310AN.
SD-310AN may have been started with wired LAN mode. | |
Solution | When the network cable is connected to SD-310AN, it starts with wired LAN mode. If an Ethernet cable is connected to SD-310AN, unplug the network cable and restart SD-310AN. |
Wireless LAN configuration of SD-310AN may not be suitable to your environment. | |
Solution | Connect a network cable to SD-310AN and check the wireless LAN settings. |
If your wireless LAN is interrupted and disconnected, SD-310AN may be installed into a location subject to weaker radio wave signals. | |
Solution | Please reconsider the location of installation and condition of use. |
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